Questions, answered.

Cueral is your personal AI wealth system. You choose a package, and our AI model checks DeFi pools every day so your money only goes where it passes. Earnings are added to your balance daily, and you can see everything in your dashboard.

Putting your money to work in online yield farming pools. Borrowers pay interest and traders pay small fees, and you get a share of what the pool earns.

Coins such as USDC and USDT that are built to stay at $1. If you deposit one, your money stays in it, so its dollar value doesn’t swing with market prices. In rare cases a stablecoin can lose its $1 value, which is one of the risks.

Create an account, add funds to your balance, then pick Starter or Boost and an amount. Your earnings start being added every day. It’s worth turning on two-step sign-in and saving a withdrawal address straight away.

You must be 18 or older and legally allowed to use crypto services where you live. One account per person.

You can deposit USDT, AVAX, BNB, BTC, DAI, ETH, LINK, POL, SOL, TRX, USDC. Each one is sent on its own network: USDT on bsc, tron, ethereum, solana; AVAX on avalanche; BNB on bsc; BTC on bitcoin; DAI on ethereum; ETH on ethereum; LINK on ethereum; POL on polygon; SOL on solana; TRX on tron; USDC on ethereum, bsc, solana, tron. More coins are planned. Always check the network before you send.

USDC and USDT keep a steady dollar value, so what you earn and get back is easy to predict in dollars. Other coins, such as BTC, ETH or SOL, can rise or fall. Your package pays in the same coin you use, so the dollar value of your earnings and your capital moves with that coin’s price. Choose a stablecoin for steadier results, or another coin if you want to keep your exposure to it.

Yes. The daily rate is paid in the same coin, and your capital comes back in that coin at the end of the term. For example, 1 ETH in Starter earns 0.01 ETH a day for 15 days.

Your coin balance remains the same, but its value in USD may fluctuate depending on market prices. If you prefer greater price stability, you can choose stablecoins such as USDT or USDC, which are designed to maintain a value close to $1.

Your initial capital is returned in the same cryptocurrency and quantity you originally deposited. For example, if you deposit 1,000 USDT, you receive 1,000 USDT back. If you deposit 0.01 BTC, you receive 0.01 BTC back.

Your dashboard automatically displays the current USD value of your cryptocurrency holdings. As market prices fluctuate, the displayed dollar value may increase or decrease, even though the number of coins you hold remains unchanged.

You can choose stablecoins such as USDT or USDC to minimize the impact of cryptocurrency price fluctuations. For example, if your Starter package earns 1% daily, a deposit of 1,000 USDT would generate 10 USDT per day, assuming the stated rate is achieved.

No. You add funds, pick a package and watch your earnings grow. You just need a wallet or an exchange account that holds one of the supported coins to send from.

It depends on the package: $100.00 for Starter, $2,000.00 for Boost. Minimums are in USD. If you use a coin other than a stablecoin, it’s valued at the live market price when you start the package.

No. There is no fee to deposit, withdraw or convert, and no fee on your earnings.

Both packages pay a fixed daily rate, added every day. Starter: 1% a day for 15 days (+15%), from $100.00. Start a separate package to add more. Capital back on day 15. Boost: 2% a day for 25 days (+50%), from $2,000.00. Top-ups allowed. Capital back on day 25.

Starter puts your money in the largest safe pool Cueral finds. Boost spreads it across a basket of up to 6 safe pools, with no more than 25% in any one, so you don’t depend on a single pool.

Earnings come from AI yield farming. Cue, our AI model, works like a neural network and manages positions in DeFi pools around the clock. The returns come from those pools: lending interest, trading fees and rewards. Never from other members’ deposits.

No. Daily earnings come from Cueral’s AI yield farming strategies and the lending-pool fees those pools generate, not from money deposited by new members. That keeps the model sustainable for long-term growth, independent of how many new members join.

Starter uses the single largest safe pool Cueral finds. Boost runs a multi-pool strategy across several pools at once, which is how it targets a higher combined rate. Both packages’ daily rate comes entirely from the pools Cueral uses.

No. Both Starter’s and Boost’s fixed daily rate come entirely from pool performance Cueral can’t control. Nothing here is guaranteed. All investment involves a degree of risk, so do your own research before you join. The figures you see are estimates, not promises.

Every day, weekends included, at the package’s fixed rate and in the coin you used. For example, 1,000 USDT in a package paying 1% a day adds 10 USDT a day.

Yes. Every package is a short cycle of 15 or 25 days, so your money is never tied up for long. When a cycle ends, your capital and earnings come back to your balance and you can choose what to do next.

Yes. Starter is a single-pool yield built as an easy way to try Cueral: from $100.00, 15 days, no fees and no commitment beyond the cycle. Many people start there and move to Boost later. All investment involves a degree of risk, so do your own research before you join.

It depends on how long you want your money in and how much you want to earn. Starter is the simplest: one pool, 15 days, +15%. Boost pays 2% a day over 25 days, spread across several pools, with a higher minimum. Compare them on the Earn page, and do your own research before you join.

Yes. Each deposit starts its own package with its own dates, and you can see all of them on the Cycles page. You can top up an existing Boost deposit at any time, or start a separate package.

It’s your total earnings over the whole term, as a share of your capital. For example, Starter pays 1% a day for 15 days, so a $1,000.00 deposit earns $150.00, and your $1,000.00 capital comes back on top of that.

Earnings and capital are paid in the coin you use, so these dollar figures hold exactly with stablecoins such as USDT or USDC.

No. Each package pays its fixed daily rate on your original amount, not on earnings already added. To put earnings to work again, deposit them into a new package.

Earnings are added to your balance every day and are yours to withdraw at any time. Your capital comes back in full at the end of the term.

Your full capital comes back to your balance with no fee, in the same coin and amount you put in. Your earnings have already been added day by day, so you can withdraw everything or start a new package.

A package closes to new deposits when it reaches its limit. You can’t join a full package, so choose another one or check back later.

The AI model inside Cueral. It reads every pool’s live data, scores it for risk, and suggests the best pool that passes. Every move is announced.

Gathered by DeFiLlama: each pool’s size, rate, reward share and 7-day change. You see the same numbers Cueral uses to make its picks, and they update as the pools change. An on-chain report is posted every month for full transparency.

No. If it finds a better pool, it explains why, our team reviews the move, and it’s announced before it happens.

Cueral re-checks pools every day. If a pool shows more than one warning sign, it stops using it for new money, alerts you and suggests a safer option.

Every day it reads each pool’s live data: size, rate, reward share and 7-day change. It scores each pool for risk and only uses pools that pass its safety checks. For Boost it spreads your money across a basket of the best ones.

Yes. The Pools page lists every pool Cueral watches with its live size and safety score, and the Earn page shows the basket used by Boost.

No. It lowers risk by using only pools that pass its checks and by re-checking them every day, but no pool is completely risk-free. Pools can be hacked or fail, and stablecoins can lose their $1 value.

Deposits are confirmed within about 30 minutes. Withdrawals arrive within 10 to 14 hours, with no withdrawal fee.

No fee to deposit, withdraw or convert, and no fee on your earnings. Blockchain networks may charge their own small network fees.

Only to withdrawal addresses you have saved in your account. A new address is ready to use as soon as you add it.

Withdrawals are sent in the same coin and network as the balance you withdraw from.

Use the network shown on the deposit screen for the coin you picked. Funds sent on the wrong network may be lost and we can’t always recover them, so check twice before you send.

Withdrawals arrive within 10 to 14 hours. Check the Activity page for its status and make sure the address and network are right. If it’s been longer than 14 hours, contact support and include the date and amount.

Yes, on the Exchange page, with no Cueral fee. Conversions use the current market rate. Other coins can’t be converted yet.

The Activity page lists every deposit, earning, withdrawal and conversion. You can export it as a CSV, and you can also download your data from Settings.

No pool is risk-free, and deposits aren’t insured. Cueral only uses pools with at most one warning sign in their live data, re-checks them every day, and never moves your money without asking. Your account is protected by saved withdrawal addresses and two-step sign-in.

An authenticator app code (Google Authenticator, Authy or 1Password) that is needed to sign in and for every withdrawal. You set it up on the Security page by scanning a QR code.

Keep two-step sign-in on, check the sender before you click any link, and only withdraw to saved addresses. Cueral will never ask for your password, two-step codes or seed phrase.

Contact support straight away so we can help you get back in safely. Keep your setup key somewhere safe: it lets you set the app up again on a new phone.

Tell us straight away. On the Security page, sign out any device you don’t recognise and change your password in Settings. We may pause withdrawals to protect you while we check.

Cueral will never ask for your password, two-step codes or seed phrase. Only trust the channels listed on the Support page and the address jitsi.cueral.ai, and check the sender before you click any link.

Pools can be hacked or fail, coin prices can fall, stablecoins can lose their $1 value, and networks can go down. If you use a coin that isn’t a stablecoin, such as BTC or ETH, your earnings and capital are worth more or less in dollars as its price moves. Deposits aren’t insured, and like any investment there is risk. Please do your own research before you join.

Share your invite link. When someone you invite makes a deposit, Cueral pays you a share of that deposit, once per deposit, up to 12 levels deep as your rank grows. Higher ranks also earn weekly passive income every Monday. Your partners keep 100% of their own earnings and pay nothing extra.

Your rank depends on your team deposits. Deposits needed: Member $0.00, Bronze $25,000.00, Silver $75,000.00, Gold $200,000.00, Platinum $350,000.00, Emerald $500,000.00, Sapphire $1,000,000.00, Ruby $2,000,000.00, Diamond $3,500,000.00, Ambassador $5,000,000.00. Paid levels by rank: Member 3, Bronze 4, Silver 5, Gold 6, Platinum 8, Emerald 9, Sapphire 10, Ruby 10, Diamond 12, Ambassador 12. Total share by rank: Member 8%, Bronze 12%, Silver 14%, Gold 16%, Platinum 18%, Emerald 20%, Sapphire 22%, Ruby 24%, Diamond 27%, Ambassador 30%.

Every rank from Bronze up earns weekly partner rewards, paid every Monday: Member $0.00, Bronze $25.00, Silver $50.00, Gold $100.00, Platinum $200.00, Emerald $300.00, Sapphire $500.00, Ruby $1,000.00, Diamond $2,000.00, Ambassador $3,000.00. They’re paid in USDT (BEP20), straight to your balance.

On the Referral page in your dashboard. Share your link or code with friends. When they sign up and make a deposit, you start earning.

Direct partners are the people you invited yourself (level 1). Indirect partners are the people they invite, and the people those partners invite, down to level 12 at the top rank.

Each deposit pays you the percentage of its level for your rank. For example, at Silver you get 8% on level 1, so if a direct partner deposits $1,000.00 you receive $80.00. If a level 2 partner deposits $1,000.00 you receive 2%, which is $20.00.

Your reward is paid in the same coin your partner deposited.

Level 1 share by rank: Member 6%, Bronze 8%, Silver 8%, Gold 9%, Platinum 9%, Emerald 9%, Sapphire 10%, Ruby 10%, Diamond 10%, Ambassador 10%.

No. Your rank is based only on your team's deposits, not your own. You can earn referral rewards and reach a rank without a personal deposit.

As soon as your partner's deposit is confirmed, your share goes straight to your balance.

Referral commissions are paid in the same cryptocurrency used by the person you refer. The commission is calculated based on the USD value of their deposit and then converted into the corresponding cryptocurrency.

For example, if someone deposits $100 worth of BTC and your referral commission is 6%, you receive $6 worth of BTC.

All weekly partner rewards are paid in USDT through the BEP20 (BNB Smart Chain) network, regardless of which cryptocurrency your team members deposit.

For example, if you qualify for a $25 weekly partner reward, you receive 25 USDT directly into your USDT (BEP20) balance.

Yes. Your rank is based on the total your team has deposited, so withdrawals don't lower it. Once you reach a rank, you keep it. Weekly partner rewards are paid while your team stays at that rank’s level.

No. One person, one account. Self-referrals, fake accounts and abuse aren’t allowed, and rewards gained that way are cancelled.

Use the chat in your dashboard, email email@example.com or message us on Telegram. Real people reply, usually within a few hours. You’ll find every channel on the Support page.

Open Settings, then Login and security. Changing your email or password needs your two-step code if two-step sign-in is on.

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Yes, at any time in Settings, after you’ve withdrawn your balance and your active packages have finished.

We only collect what we need to run your account and keep it safe. Read the Privacy Policy for the details, and download your data from Settings whenever you like.

Terms can be updated. If a change is important, we’ll email you at least 14 days before it applies. Each package pays a fixed daily rate for its whole term.

No. Nothing on Cueral is financial advice, and figures shown are estimates, not promises. Please do your own research before you join.